The company, whose majority stake is held by Capital Square Partners, has outperformed its peers in terms of revenue growth and profitability over the past 2 years. He also announced an investment from Morgan Stanley Private Credit and Falcon Onex last quarter. The investment represents a strong vote of confidence in CSS Corp’s premium service offerings and differentiated value proposition that proactively resolve critical customer business issues. This transaction will allow CSS Corp to continue its cutting-edge organic growth and expand its capabilities and geographic footprint through strategic initiatives.
Sunil Mittal, CEO of CSS Corp, noted, “We are proud to have become a family of 10,000 employees. Our commitment to attracting, retaining and nurturing talent has been essential in reaching this milestone. We are convinced that our passion for developing talent, providing innovative solutions and create business value for customers, will continue to generate robust growth. “
CSS Corp has stood out in the industry through its growth trajectory, empathetic workforce engagement, innovation and resilience during the pandemic. The company was among the few in the industry to proactively implement a 100% FMH model from March 2020, prioritizing the safety and well-being of employees. The company’s CHEER framework (Communicate, Highlight Achievements, Energize Teams, Engage Employees, Recognize Achievements) helped boost empathic engagement and employee positivity. This year, the company launched several employee-friendly initiatives as part of its SAFE (Support, Awareness, Facilitation, Emergency) framework. This includes an intra-company COVID-19 app, 24/7 helpline, 24X7 multi-channel and multilingual telemedicine support, and vaccination campaigns.
“The unwavering spirits of the 10,000 members of the CSS Corp family have helped us through these disruptive times and provide world-class service to our customers – a clear testament to how persistence coupled with passion can work wonders.,” Sunil added.
About CSS Corp
CSS Corp is a global provider of technology services and customer experience, disrupting the industry with a unique intersection of leading proprietary solutions, resilient operations and innovative business engagement models. The company is a partner of choice for the digital transformation of its customers, which include the world’s leading innovators in all sectors, from mid-market players to large corporations. Its diverse team of more than 10,000 customer-centric thinkers, collaborators and co-creators in 19 global locations are passionate about helping customers succeed through intelligent automation-driven results. To learn more, please visit https://www.csscorp.com
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SOURCE CSS Corp