Bangalore, Karnataka, India:
css corp, a global provider of customer experience and technology servicesannounced today that it has won the Gold Stevie Award in the category “Contact Center or Customer Service Outsourcing Provider of the Year 2022” at the 16and Stevie Annual® Awards for sales and customer service. This award recognizes CSS Corp as a leading provider of outsourcing services by delivering unique value propositions to customers with a specific capability around leveraging innovative technologies and unique business models to transform contact centers into value. The price winteriors will be recognized at a virtual awards ceremony on May 11.
CSS Corp has invested heavily in creating comprehensive solutions that merge intelligence into all of its operations. The company’s flagship cloud-based intelligent customer experience (CX) transformation platform, CSS EDISON®, is an award-winning platform that accelerates the digitization of end-to-end CX and technology support ecosystems to deliver superior customer and employee experiences. CSS Corp‘s clients have seen tangible results with its unique results-based models, which have helped them on their digital transformation journey.
Sunil Mittal, CEO, CSS Corp, noted, “Companies expect service providers to help them simplify their CX operations and provide a level of predictability. This is only possible by synergistically bringing together smart technology, proactive delivery, a customer-obsessed culture, and flexible business models that drive business results. This award is another testament to our unique capabilities highlighting customer focus, deep technology expertise and our spirit of co-innovation with customers, to deliver service excellence and customer satisfaction at scale..”
“The nominations we received for the 2022 competition illustrate that customer service and business development organizations around the world have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” noted Maggie Gallagher Miller, President of the Stevie Awards.
The Stevie Awards for Sales and Customer Service are the world’s highest honors for professionals in customer service, contact center, business development and sales. More than 2,300 entries from organizations of all sizes and virtually all sectors, in 51 countries, were considered for this year’s competition. The winners were determined by the average scores of more than 150 professionals from around the world on eight specialist judging panels.
CSS Corp is a global, industry-disrupting provider of customer experience services and technology with a unique intersection of industry-leading proprietary solutions, resilient operations and innovative business engagement models. The company is a digital transformation partner of choice for its customers, who include the world’s top innovators across all industries, from mid-market players to large enterprises. Its diverse team of more than 11,200 customer-centric thinkers, collaborators, and co-creators across 20 locations worldwide are passionate about helping customers succeed through intelligent, automation-driven results. The company overcame macroeconomic headwinds to become the industry’s fastest growing and most award-winning company in its revenue range. To learn more, please visit https://www.csscorp.com
Follow CSS Corp on LinkedIn, Facebook and Twitter.