The company, whose majority stake is held by Capital Square Partners, has outperformed its peers in terms of revenue growth and profitability over the past 2 years. He also announced an investment from Morgan Stanley Private Credit and Falcon Onex last quarter. The investment represents a strong vote of confidence in CSS Corp’s premium service offerings and differentiated value proposition that proactively solve customers’ critical business issues. This transaction will allow CSS Corp to continue its industry-leading organic growth and expand its capabilities and geographic footprint through strategic initiatives.
Sunil Mittal, CEO of CSS Corp, noted, “We are proud to have become a family of 10,000 employees. Our commitment to attracting, retaining and elevating talent has been key to achieving this milestone. We believe that our passion for developing talent, delivering innovative solutions and creating business value for customers, will continue to drive robust growth.”
CSS Corp has stood out in the industry with its growth trajectory, empathetic workforce engagement, innovation and resilience during the pandemic. The company was among the few in the industry to proactively implement a 100% FMH model as of March 2020, prioritizing employee safety and well-being. The company’s CHEER (Communicate, Highlight Achievements, Energize Teams, Engage Employees, Recognize Achievements) framework has helped foster empathetic employee engagement and positivity. This year, the company launched several employee-friendly initiatives as part of its SAFE (Support, Awareness, Facilitation, Emergency) framework. This includes an intra-company COVID-19 app, Doctor-on-Call helpline (24/7), 24/7 multi-channel and multilingual telemedicine support and vaccination campaigns.
“The unwavering spirit of 10,000 CSS Corp family members has helped us through these disruptive times and deliver world-class services to our clients, a clear testament to the fact that perseverance coupled with passion can work wonders,” Sun added.
About CSS Corp
CSS Corp is a global, industry-disrupting provider of customer experience services and technology with a unique intersection of industry-leading proprietary solutions, resilient operations and innovative business engagement models. The company is a digital transformation partner of choice for its customers, who include the world’s top innovators across all industries, from mid-market players to large enterprises. Its diverse team of more than 10,000 customer-centric thinkers, collaborators, and co-creators across 19 locations worldwide are passionate about helping customers succeed through intelligent, automation-driven results. To learn more, please visit https://www.csscorp.com
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SOURCE CSS Corp