SAN JOSE, Costa Rica – (COMMERCIAL THREAD) – CSS Corp, a global provider of technology services and customer experience, announced it has passed the 1,000 employee mark this month at its Costa Rican delivery centers. The company has grown its workforce by 2.5 times over the past two and a half years in Costa Rica. It plans to add 500 additional employees over the next year to meet growing demand from global customers for multilingual technical support capabilities, particularly in English, Spanish, Portuguese, French and German.
CSS Corp remains committed to its strategy of global expansion to meet growing business needs while enhancing its nearshore capabilities. Costa Rica has been a strong growth engine for the company by providing world-class services to global high-tech clients. Services cover the entire sales and aftermarket lifecycle for major corporate and B2C brands. They include omnichannel sales and marketing support, product development and deployment, technical support, customer success, invoicing, renewals and advanced support for infrastructure and applications.
Costa Rica’s rich and diverse talent pool, robust infrastructure and favorable time zone make it an ideal nearshore outsourcing destination for CSS Corp’s North American and European clients. With three centers established in the greater metropolitan area, CSS Corp is now looking to open its fourth state-of-the-art facility to accommodate its growing workforce in the country. The company’s delivery centers are located in high-tech areas, with convenient access from the airport and are surrounded by a serene environment, making them ideal places to work and effectively co-innovate with customers. clients.
Sunil Mittal, CEO of CSS Corp, noted, “It is an important step in our mission to continue to leverage the best talent globally. Costa Rica is the third country where we have passed the 1,000 mark after India and the Philippines. We are incredibly proud of what we have accomplished here in such a short space of time, balancing continued growth with the satisfaction of our customers. It is truly encouraging to see how our employees have adjusted to the harsh Covid-19 environment while maintaining the high levels of service our customers deserve. I expect the rapid growth path to continue in the years to come.
Jayagopi Andhoor, Head of region LATAM, who was recently promoted Senior Vice President noted, “We are thrilled to have grown up so quickly to a family of over 1,000 CSS Corpians in Costa Rica. The teams have taken on challenging assignments and have excelled in delivering business results for global clients through client-centric solutions. We have full expansion plans for this region as we expect this momentum to continue. “
About CSS Corp
CSS Corp is a global provider of technology services and customer experience, disrupting the industry with a unique intersection of leading proprietary solutions, resilient operations and innovative business engagement models. The company is a partner of choice for the digital transformation of its customers, which include the world’s leading innovators in all sectors, from mid-market players to large corporations. Its diverse team of more than 10,000 customer-centric thinkers, collaborators and co-creators in 19 global locations are passionate about helping customers succeed through intelligent automation-driven results. The company has weathered macroeconomic headwinds to become the industry’s fastest growing and most award-winning company in its revenue line. To learn more, please visit https://www.csscorp.com
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